Bowled.io (“bowled.io”) is committed to protecting and respecting your privacy. This policy and any other documents referred to set out the basis on which any personal information bowled.io collects from you, or that you provide to us, will be processed by us, and sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (“Site”), any mobile applications operated by us (“Apps”) and our platform more generally (“Service”). We encourage you to familiarize yourself with our privacy practices set forth herein, to understand how we collect and use your personal data. Any reference to “we”, “us”, “our” and similar terms herein refers to bowled.io. Whenever you give us personal data, you are consenting to its processing, collection and use in accordance with this privacy policy. You may withdraw your consent at any time by emailing us with your full name.
By accessing or otherwise using the Service, you agree to be bound contractually by this Privacy Policy. This Privacy Policy applies to information collected, used and maintained by us in conjunction with the use of our Services, Apps and / or Site, and explains our information gathering and dissemination practices.
This Privacy Policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (“PII”) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
We reserve the right to revise or modify this Privacy Policy at any time by posting amended terms on this page, including an indication of the last date of revision. Please revisit this page periodically to stay aware of any modifications to this Privacy Policy. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. In all cases, your continued use of the Service after our posting of a revised Privacy Policy on this page, indicates that you have read, understood and agreed to the revised Privacy Policy.
bowled.io may collect and process two types of information from our users: The first type of information is non-identifiable and anonymous information (“Non-Personal Information”). We are not aware of the identity of the user from which we have collected the Non-Personal Information. Non-Personal Information is any unconcealed information which is available to us while Users are using the Site, Apps and/or Service. Non-Personal Information which is being gathered consists of technical information and behavioural information, and may contain, among other things, type of operating system (e.g. Windows, Linux, etc.), computer configurations, screen resolution (e.g. 800x600, 1024x768, etc.), type of web browser used, keyboard language (e.g. English), location data, the activity of the user on the Site, Apps and / or Service (including dates and times and duration of use, and the nature of the resources and features accessed), details of the user’s internet service provider or mobile carrier, and the user's “click-stream” on the Site, Apps and / or Service. In addition, Non-Personal Information may include information you provide to us through inquiries and / or feedback, as well as when you report a problem with the Site, Apps and / or Service, including the textual information you submit to help us reproduce the issue, and screenshots. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
The second type of information is PII (as defined above). Each user of the Site, Apps and / or Service automatically provides the user’s IP address and unique device identifiers mainly for enhancing the user's experience and for geolocation and security purposes. In addition, PII collected and stored consists of any personal details provided consciously and voluntarily by you when the user wish to contact us or subscribe for a demo via forms on the Site or Apps, or send us customer service related requests; specifically: your first and last name, your e-mail address(es), your job title, the name of your company or entity, your industry, your phone number, your credit card or other billing information, and copies or records of your correspondence with us. For avoidance of doubt, any Non-Personal Information connected or linked to any PII shall be deemed as PII as long as such connection or linkage exists. We do not collect any PII from you or related to you without your approval, which is obtained, inter alia, through your active acceptance of the Terms of Service and the Privacy Policy.
Cookies are small text files that websites save to your computer. These files are used to improve services for you through, for example: (i) remembering settings, so you don’t have to keep re-entering them whenever you visit a new page; (ii) remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it. Cookies in and of themselves do not personally identify users, although they do identify a device.
Session cookies allow us to track your actions during a single browser session, for example to remember the items returned from a search. They do not remain on your device beyond your session.
Persistent cookies remain on your device between sessions and allow us to authenticate you and to remember your preferences.
Session and persistent cookies can be either first or third-party cookies — a first-party cookie is set by the website being visited. A third-party cookie is issued by a different website to that being visited.
When you use the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device.{" "} We may use both session cookies and persistent cookies.
We may also use a third-party cookie provided by Google Analytics to gather anonymized information for the benefit of all web users.
bowled.io uses cookies to understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about traffic and interactions with our Service so that we can offer better experiences to our users in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your device warn you each time a cookie is being sent, or you can choose to disable cookies, through the settings on your browser. Please review your browser “Help" file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
To learn more about cookies and how to manage them, visit AboutCookies.org.
We honour Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
You may be given the option to authorize certain third parties, such as Facebook or Google (each, an “Integrated Service”) to provide personal information or other information to us. {" "} By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es), date of birth, gender, current city, profile picture URL, and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this privacy policy. {" "} You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Service.{" "}
We may obtain information, including personal information, from third parties and sources other than the Service, such as other users of our Service. For example, a user may provide your email address in order to invite you to the Services. If we combine or associate information from other sources with personal information that we collect through the Service, we will treat the combined information as personal information in accordance with this privacy policy.
We may use the information we collect from you in the following ways:
Your information is securely stored by bowled.io.
bowled.io endeavours to hold all PII securely in accordance with our internal security procedures and applicable laws. Once we have received your information, we maintain appropriate administrative, physical, technical and organizational measures to protect your PII accessed or processed by bowled.io against unauthorized or unlawful processing or accidental loss, destruction, damage or disclosure. PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.We update and test our security on an ongoing basis.
Our employees or outside contractors are required by us to maintain and uphold your privacy and security and are aware of our privacy and security policies and/or abide by their own privacy and security policies in order to safeguard your information.In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Unfortunately, data transmissions made by means of the Internet cannot be made absolutely secure.Please keep in mind that if you transmit PII online, such transmissions may be intercepted by unauthorized third parties
When you give us information, that information may be used, processed or stored anywhere in the world. We will only transfer personal information to a supplier where the supplier has provided assurances that they will provide at least the same level of privacy protection as is required by this privacy policy. Where bowled.io has knowledge that a supplier is using or sharing personal information in a way that is contrary to this policy, bowled.io will immediately take reasonable steps to prevent or stop such processing.
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. However, Non-Personal Information may be provided to other parties for marketing, advertising, or other uses.
Where permitted by law, we may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to adhere to this privacy policy.
If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company. Our successors and assigns may collect and use your information for substantially similar purposes as described in this privacy policy.
Our Site may contain hyperlinks to websites of third parties (“Third-Party Websites”) that can cause you to leave the Site. We provide these hyperlinks for convenience. The Third-Party Websites are not under our control, and we do not accept any responsibility or liability with respect to the privacy and confidentiality practices of such Third-Party Websites. Any PII that is submitted by you to such Third Party Websites is subject to the privacy policies of the such Third-Party Websites, and it is your responsibility to consult these policies in order to ensure that your PII is being protected.
We may use social media (for example, Facebook and Twitter) in addition to the operation of the Site, Apps and / or Service. Social media accounts are public and are not hosted by us. Users who decide to interact with us through social media must, therefore, read the terms of service and privacy policies of these third-party suppliers of services and the applications used to have access to them.
The PII that is provided to us by way of social media accounts is collected in order to record exchanges (for example, questions and answers, comments, “likes”, shared tweets) between the users and us. It may be used to answer requests, make statistical evaluations and prepare reports and for all other purposes indicated in this privacy policy.
In correspondence with the United States Federal Trade Commission’s Fair Information Practices we will take the following responsive action, should a data breach occur, we will notify the users via in-site notification within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
bowled.io is headquartered in Singapore. bowled.io has appointed an internal data protection officer for you to contact if you have any questions or concerns about bowled.io’s Privacy Policy.{" "}
To be in accordance with CAN-SPAM, we agree to the following:
If you receive an email which claims to come from us but does not use our domain, or if you are suspicious that an email may not be approved by us, then please send a copy of the email to us so we can investigate.
bowled.io collects, uses and keeps information in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), the Privacy and Electronic Communications (EC Directive) Regulations 2003, and all relevant regulations. For the purpose of GDPR, the data controller is bowled.io.
Under the GDPR individuals located in the EU have extra rights which apply to their personal information. Personal information under the GDPR is often referred to as personal data and is defined as information relating to an identified or identifiable natural person (individual). This Appendix sets out the additional rights we give to individuals located in the EU including how we process personal information lawfully, transparently and fairly. Please read the Privacy Policy above and this Appendix carefully and contact us at the details at the end of the Privacy Policy if you have any questions.
This Appendix applies to the personal information set out in the Privacy Policy above, including the information which is known as ‘special categories of data’ under the GDPR.
We will process your personal information for our legitimate interest to allow you to access and use our Services, to send you marketing content we think may be of interest to you, to contact you if you leave your contact details with us or if you otherwise initiate contact with us.
We will rely on performing a contract to process your personal information where we are preparing to enter into a contract with you or we are carrying out our obligations under a contract with you.
We will rely on a legal obligation to process your personal information where we are subject to a legal obligation.
If we need to rely on consent, we will ask for consent to process any of your personal information for that specific purpose before we process your personal information for that reason.
Upon written request, we may provide you with a list of the third parties we use to process your personal information.
If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us that you have, your parent or legal guardian’s permission to access and use the Site, Apps and / or Service and they (your parents or guardian) have consented to you providing us with your personal information.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see ‘access, erasure and data portability’ below for further information.
In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) for analytics, research or statistical purposes in which case we may use this anonymized information indefinitely without further notice to you.
The countries to which we send data for the purposes listed above may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with the Privacy Policy, as supplemented by this Appendix.
Objecting to processing:: You have the right to object to processing of your personal data that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights and freedoms, in order to proceed with the processing of your personal information.
Restricting processing:You have the right to request that we restrict the processing of your personal data if (i) you are concerned about the accuracy of your personal data; (ii) you believe your personal data has been unlawfully processes; (iii) you need us to maintain the data solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Access, erasure and data portability:You may have the right to request details of the personal information we hold about you, or to request that we erase the personal information we hold about you, or that we transfer this information to a third party.
Rectification: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading or out of date.
If you are a California resident, you have the following rights:
1. Information. To request that we disclose the following information about our collection and use of your personal information during the past 12 months:
2. Access. To request a copy of the personal information that we have collected about you during the past 12 months.{" "}
3. Deletion. To request that we delete personal information about you that we have collected from you.{" "}
4. Opt-out of sales. To direct us not to sell your personal information if we do, and if you are under 16 years of age, we are required to ask for affirmative authorization from you (or it you are under 13, your parent or guardian) to sell your personal information before we do so.
5. Non-Discrimination. To exercise your rights described above free from discrimination, such as denial of goods or services; price/rate increases for goods or services (including through grants of discounts/benefits or imposing penalties); decreases in service quality; or suggesting that such discriminatory acts may occur if you exercise your rights. However, a difference in price or service quality is not discriminatory if reasonably related to the value to our business of the personal information we are unable to use due to the exercise of your rights, and we may offer you certain financial incentives that can result in different prices, rates or service quality.{" "}
6. Financial incentive program disclosures. Receive a clear description of the material terms of any program involving financial incentives for the collection, sale or deletion of your personal information, and decide if you want to consent to be entered in it (you can revoke this consent at any time).{" "}
You may exercise the rights described above as follows:{" "}
1. Right to opt-out of sales
2. Right to information, access and deletion